> ## Documentation Index
> Fetch the complete documentation index at: https://docs.theaitracker.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans and billing

> What each plan includes, how the trial works, and how to manage your subscription.

Billing lives on **Settings → Billing**, and is handled by
[Polar](https://polar.sh) as merchant of record. Checkout, invoices, payment
methods and cancellation all happen in Polar's hosted portal — AI Tracker never
sees or stores your card details.

## Plans

| | Starter | Growth | Enterprise / Agency |
| - | - | - | - |
| **Price** | \$99/month | \$399/month | Custom |
| **Websites** | 1 | 5 | Unlimited |
| **Unique prompts** | 50 | 250 | Custom volume |
| **Answer engines** | ChatGPT | ChatGPT, Perplexity, Google AI Overviews | All engines |
| **Seats** | 1 | 3 | Multi-brand and client workspaces |
| **Support** | Standard | Standard | Dedicated onboarding and support |

Current pricing is always on
[theaitracker.com/pricing](https://theaitracker.com/pricing).

<Note>
  **Answer engines are the difference that shows up immediately.** On Starter,
  every prompt runs against ChatGPT only — so a per-platform chart with one
  line is your plan working correctly, not a fault. Growth adds Perplexity and
  Google AI Overviews.
</Note>

## The free trial

Starter and Growth include a **7-day free trial**, which is enough to complete
setup, add your prompts, and see several days of real results before deciding.

Prompts run daily, so a trial is genuinely worth starting on day one rather
than the day you plan to evaluate — a trial started and left alone for six days
shows you the same data as one started six days later, but with a week of trend
behind it.

## Changing plan

<Steps>
  <Step title="Go to Settings → Billing">
    Your current plan is shown at the top, with the renewal date.
  </Step>

  <Step title="Choose a plan">
    You are sent to Polar's hosted checkout, and returned to AI Tracker when
    it completes.
  </Step>

  <Step title="New engines start on the next run">
    Upgrading widens the answer engines your prompts run against from the next
    daily run onwards. It does not backfill history for engines you weren't
    previously paying for.
  </Step>
</Steps>

**Enterprise / Agency** is not self-serve. Use
[Contact sales](https://theaitracker.com/contact) and the plan is configured for
you.

## Managing your subscription

**Manage billing** on the Billing page opens the Polar customer portal, where
you can:

* update your payment method
* download invoices and receipts
* change your billing details
* cancel

A cancelled subscription is marked **Cancelling** in AI Tracker and keeps
working until the end of the period you have already paid for. Your data is not
deleted when it lapses.

## Limits worth understanding

<AccordionGroup>
  <Accordion title="The active prompt cap">
    Separate from your plan's prompt allowance, a campaign can only have a
    limited number of prompts **active** at once. The Prompts page shows where
    you stand.

    Prompts added past the cap are saved but stay inactive until you free a
    slot. See [Managing prompts](/guides/prompts#the-active-prompt-cap).
  </Accordion>

  <Accordion title="Answer engines">
    Set by your plan, and enforced on every run. You can narrow the list per
    campaign or per prompt, but you cannot add an engine your plan doesn't
    include.
  </Accordion>

  <Accordion title="Accessibility scans">
    The number of pages crawled per accessibility content scan scales with your
    plan, so a larger site gets a more complete picture on a higher tier.
  </Accordion>

  <Accordion title="API and MCP access">
    Included on all plans. Rate limits are per user, not per plan — see
    [API overview](/api/overview#conventions).
  </Accordion>
</AccordionGroup>

## Billing questions

<AccordionGroup>
  <Accordion title="Where are my invoices?">
    In the Polar customer portal, via **Manage billing**. Polar is the merchant
    of record, so invoices come from Polar rather than from AI Tracker.
  </Accordion>

  <Accordion title="What happens to my data if I cancel?">
    It stays. Prompts stop running at the end of the paid period, and your
    history remains available if you come back.
  </Accordion>

  <Accordion title="Can I run multiple brands on one subscription?">
    Yes, up to your plan's website count — each brand is its own campaign with
    its own prompts, integrations and history. See
    [Campaigns and brands](/guides/campaigns).
  </Accordion>

  <Accordion title="I need something the plans don't cover">
    Prompt volume, extra seats, multi-client workspaces and tailored onboarding
    are what Enterprise / Agency exists for.
    [Contact sales](https://theaitracker.com/contact).
  </Accordion>
</AccordionGroup>


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